By Makenna Dively, Client Services Coordinator You've spent so much time and effort making the perfect marketing plan, and you finally attract those new customers you wanted. So now what? How are you going to keep them coming back? Loyal customers are key to the success of a business. Not only does … Read More
It’s All About the Customer Experience
It's All About the Customer Experience By Sarah Barr, Business Development Manager You go out to eat with your friends, and you experience the worst customer service. You didn't get the refill on your drink you requested, your meal took ten times longer to get to your table, it's now cold and, by … Read More
5 Clever Ways to Thank Your Customers
5 Clever Ways to Thank Your Customers Saying please and thank you is important. So important in fact, that parents try to instill these manners in their children as soon as they begin to speak. In business, sometimes we get so caught up in putting out daily fires that we forget our manners. But … Read More
Stop Everything! Start Planning Your Holiday Cards Now!
Like it or not - the holiday season is quickly approaching. Not only does that mean it’s time to start gift shopping for all of your friends and family on your list, but its also time to start thinking about sending holiday cards to clients, colleagues, and vendors. Why should I mail holiday … Read More