What is the single most important part of your business? While your products and services can be amazing, the way you treat your customers is what makes you stand out above your competition. Happy customers are repeat customers, so be sure to follow these 5 tips for stellar customer … Read More
Keeping in Touch with Your Customers — Without Annoying Them
When you're trying to build your business, it's easy to get caught up in the thrill of the hunt -- for new customers, that is. However, as studies from the Harvard Business School show, focusing attention on existing customers and increasing retention rates by just 5% will increase your profits by … Read More